Boil water advisory affecting 11,000 customers in Montgomery County: East Norriton, Whitpain Plymouth, Norristown

NORRISTOWN, Pennsylvania (WPVI) — A Boiling Water Recommendation has been issued for parts of Montgomery County, Pennsylvania.

The recommendation affects approximately 11,000 Pennsylvania American Water customers in the townships of East Norriton, Whitpain and Plymouth and part of the Norristown Borough. A map of the area can be viewed here.

Pennsylvania American Water says that a major rupture at Norristown resulted in a loss of positive water pressure, which they believe is “a signal of the existence of conditions that could allow contaminants to enter the distribution system by back-pressure or suck-back flow.” “

The water company is urging residents of affected areas not to drink the water until it has been boiled.

Officials say the water is fine for bathing, washing and other general uses.

Pennsylvania American Water says they are working to repair the main breach.

The Company is also collecting and analyzing additional water quality samples, including bacterial samples.

Pennsylvania American Water released the following information for affected residents:

Bring all the water to a boil, boil for a minute and refrigerate before using. or use mineral water. Until further notice, you should use boiled or bottled water for drinking, making ice, washing dishes, brushing your teeth, and preparing food.

Insufficiently treated water can contain disease-causing organisms. These organisms include bacteria, viruses, and parasites that can cause symptoms such as nausea, cramps, diarrhea, and associated headaches.

However, these symptoms are not only caused by organisms in the drinking water, but also by other factors. If you develop any of these symptoms and they persist, you should seek medical advice.

Caregivers of infants and young children and those at risk, such as pregnant women, some elderly and those with severely compromised immune systems, should seek advice from their health care professionals about drinking this water. General guidelines for reducing the risk of microbial infection are available from the EPA’s Safe Drinking Water Hotline at 1 (800) 426-4791.

Copyright © 2022 WPVI-TV. All rights reserved. Boil water advisory affecting 11,000 customers in Montgomery County: East Norriton, Whitpain Plymouth, Norristown

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