Carvana’s license suspended in Illinois; here’s where the company stands in Florida

Tampa, Fla. (WFLA) – One of the companies that has been laid off for months now, accused of failing to transfer ownership rights to new vehicle owners in several states, has had its license suspended in one of the that state.

Illinois on Tuesday announced it was suspending online dealer Carvana’s license. According to our sister station WTVO, the Illinois Secretary of State received dozens of complaints about the company in February from consumers. As reported by WTVO, Carvana allegedly failed to make the books available to consumers and misused a temporary out-of-state registration license.

Consumer Investigations Correspondent Shannon Behnken, who has tracked similar title delay issues with the company in Florida, spoke with Illinois Secretary of State spokesman Henry Haupt on Tuesday about Carvana’s suspension. in Illinois. Haupt told Better Call Behnken that state officials decided to suspend the company’s license because they were fed up with Carvana breaking the law.

Carvana is currently banned from selling cars in the state of Illinois. That ban will stay in effect until the company has resolved at least 95 complaints, Haupt told Better Call Behnken.

Florida threatened to withdraw Carvana’s dealer license last December because of ownership issues there. At the time, the Florida Department of Highway and Motor Vehicle Safety gave the company until the end of January to fix the title problems.

The division later told Carvana that it decided not to take any administrative action, “based on the substantial progress Carvana has made in filing delinquent title applications and changes changes the company has made to its customer service and business practices.”

No other action was taken against Carvana in Florida. The state told Better Call Behnken that it continues to monitor headline issues.