Cash App users complained about error messages when trying to send or receive money, and some businesses were unable to process Square payments all day.
WASHINGTON — Cash App experienced a system outage on Thursday that affected multiple features in its peer-to-peer money sharing app, preventing some people from accessing their funds. Payment processing app Square also went down on Thursday.
Square and Cash App share the same parent company, Block.
Users on social media complained about not being able to unlock their Cash App debit cards or seeing error messages when trying to deposit money. Others said their businesses couldn’t use the app to take credit card payments with Square or even Access appointments is done through the platform to inform customers.
In updates posted to its website, Cash App urged users not to retry any payments or deposits with error messages and said users should not log out of the app but did not allow know the reason.
“We are aware of an issue affecting multiple app features and are actively investigating,” Cash App said in a post on X. It did not specify what caused the outage but confirmed that This platform is not hacked.
“We can assure you that Cash App has not been hacked,” the app’s account said replied to another user on X.
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