Taylor Swift spoke Friday about the ticketing debacle that took place this week as many fans were unable to purchase tickets for her upcoming tour from Ticketmaster, CNN reported.
“It goes without saying that I’m extremely protective of my fans,” Swift wrote on Instagram on Friday. “It’s really difficult for me to entrust those relationships and allegiances to an outside entity and it’s excruciating for me to just watch failures happen without recourse.”
Sales for the singer’s new Eras Tour started on Tuesday, but demand rattled the ticketing site and infuriated fans who couldn’t snag tickets. Customers complained that Ticketmaster would not load, saying the platform would not allow them to access tickets even if they had a verified fan presale code.
On Thursday, Ticketmaster announced that it had canceled sales to the general public scheduled for Friday due to “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet this demand.”
(The CNN Wire & 2021 Cable News Network, Inc., a Time Warner Company. All rights reserved.)
https://6abc.com/ticketmaster-cancels-taylor-swift-general-sale-tickets-instagram/12468384/ Did Ticketmaster cancel general sale? Artist speaks out on Instagram after Ticketmaster cancels Taylor Swift tickets