Owners of a popular security camera were left stunned when they received images from other people’s homes rather than their own.
One user claims he even saw a couple completely naked.
The embarrassing issue affected “a small number” of Wyze customers, according to the Seattle-based company.
“I checked my cameras and they are all broken and need to be replaced with a new one… and that’s not mine!” wrote one shocked user on Reddit.
“Sorry if this is your house/dog. I don’t want it to show up as much as you don’t want it to!”
Another said: “Mine opened up to a naked couple in their house. I’m afraid to open it again.”
“Honestly, a disturbing experience because who knows if people are watching me now.”
Some customers raised further concerns when they realized they could see into the same homes.
The technical error was only noticed by people who had logged into Wyze’s web viewer at view.wyze.com.
A company representative told customers that the problem was due to a “web caching issue” and lasted about 30 minutes on Friday.
“The issue did NOT impact the Wyze app or users who were not logged in to view.wyze.com during this period,” the company said in a statement Forum post.
“After identifying the issue, we closed view.wyze.com for approximately one hour to investigate and resolve the issue.
“This experience does not reflect our commitment to users or the investments we have made to improve security in recent years.
“We continue to investigate this issue and will make efforts to ensure it does not reoccur.
“We are also working to identify affected users.”
A spokesman said this The edge that the feeds of around ten users could have been exposed.
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