DoorDash driver fired after video was seen complaining about 25% tips

Over the holiday weekend, a Texas woman who calls herself Lacey Purciful on TikTok uploaded a video of her Dasher delivering a pizza to her home after ordering it through the app. After delivering the food, the man appears to be seen telling the woman, “I just want to say that’s a nice house for a $5 tip.”

After she tells him, “You’re welcome,” he apparently replies, “F— you” and walks away.

In a text overlaid over the video, Purciful asked, “So how much should I tip for a $20 cake?” – implying that her tip was 25% of her meal order. She added in her caption, “My dear Dasher Corey thinks I should tip 50%.”

In a follow-up post on her page, Lacey shared a screenshot of another order from the same day and claimed that she usually tips well “AFTER interacting with my dashers.” The photo showed her tipping $5.50 before getting her meal, before adding another $5.00 later. She never shared receipts for her pizza order.

“I’ve been in the service industry for over 10 years! I’m very good at tipping. But I also tip when I interact with the dasher,” she added. “This lovely man was so sweet and friendly!! Thank you for your kindness!! 😊😊”

In another post, Purciful also claimed the dasher was “fired.”

DoorDash confirmed NBC News that the dasher had been removed from the platform as a result of the incident in question.

“Respectfully asking for a tip is acceptable, but insulting or harassing someone is never acceptable,” a spokesman said. “Our rules are designed to ensure that everyone who uses our platform – dashers, customers, merchants – has a safe and enjoyable experience. We expect everyone to treat others with respect and we will enforce our rules fairly and consistently.”

They added that they also reached out to the woman who shot the video.

The comments on all of Purciful’s videos were filled with talk about tipping culture, as many debated whether or not she should have tipped more.

“Wowwww some of these people are so entitled,” wrote one, siding with the poster. “[Companies] “I need to start paying their drivers,” added another. “I can’t imagine paying for the meal and tipping once I’ve paid for the delivery.” That doesn’t make sense.”

“Of course tipping is nice, but it’s not required so he should be glad he got some,” wrote another. “I wish companies would just pay their workers fairly so that tipping wouldn’t be such a big deal,” reads another comment.

Some people also wondered how far the Dasher had to drive to get home. One said a tip should be “based on the time and effort expended and not based on the price of the product ordered”. Another said, “DoorDash.” Tips are based on mileage, not purchase price!!! If he drove more than 4 miles, that sucked too. Go get your own food.

However, in response to one person who wondered if the Dasher would have a “long or congested” drive to get to her home, Purciful claimed it didn’t.