EE has warned customers about how scammers can trick people and take over their account.
Account takeovers can result in losses of thousands as the perpetrator can effectively make purchases on your behalf.
It can happen with any account you have, be it your cell phone service provider, credit card, or email addresses.
In the case of EE and other networks, this could mean hackers breaking into your account and buying expensive new iPhones that you’ll never see.
You collect it some other way, walk away with the device, and you’re out of money.
There are three common ways criminals do this, EE has revealed.
intercept cell phones
Usually, the scammer will call the customer and offer them a really good deal.
They get you to place the order through your supplier but try to intercept the delivery.
Or you may be asked to return the handset to a wrong address for some trivial reason once it arrives.
So always make sure you are returning items to a company’s official address.
With a sim swap, the scammer pretends to be you and contacts your provider.
They will try to trick them into activating a SIM card that scammers own.
If successful, they can then take control of your phone number and eventually receive validation codes to access accounts.
That’s why your vendor will ask you tons of security questions when you contact them — and why it’s important to have really solid answers, not something for anyone to figure out or guess.
Similar to SIM swapping, call forwarding transfers a call to another phone, allowing your conversation to be secretly monitored.
They can then receive personal information and do whatever they want with it.
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