Fans can skip the line at T-Mobile Park’s new Walk-Off Market

The Walk-Off Market at T-Mobile Park uses Amazon One’s palm scanning technology to automatically charge fans for what they take away. That means no lines and no cashiers.

SEATTLE — Seattle Mariners fans now have the option to grab a bite to eat at T-Mobile Park without having to queue to pay.

The new “Walk-Off Market” near section 126 on the main level of the ballpark opened this season. The market uses Amazon’s “Just Walk Out” technology, so fans don’t have to wait in line to pay for items.

The market is the Mariners’ solution to a long-standing problem facing fans.

“It’s really solved a big problem with a lot of the problems that we see in a ballpark and in every venue and sporting event where there are lines between the innings or between the breaks,” said Malcolm Rogel, Mariners VP of Fan Experience. “We’re really excited to see where this could lead and how it will help fans get back into the action of the game.”

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The Walk-Off Market uses Amazon One’s palm scanning technology to automatically bill the customer for anything they take from the market. That means no cashiers and ideally no long lines.

Fans can either insert a card into the front gate or wave their palm over an Amazon One device as they enter the Walk-Off Market. If you use your palm to enter the market and pay, you need to pre-register with the Amazon system. Fans who need to register can do so in under a minute at one of the three registration kiosks located outside of the story.

Once inside, fans can take whatever they want and leave after shopping. Just Walk-Out technology determines which items are taken off the shelves or returned to the shelves, and the card or linked Amazon One ID is charged for the items taken.

In addition to the huge beer selection, hot dishes such as hot dogs and nachos have also recently been launched.

T-Mobile Park is the first major league baseball park to use this technology, and the M’s are proud of it.

“It was originally conceived by the fans,” Rogel explained. “I mean, [the fans] wanted fast throughput; they wanted to go back to their seats. We’ve looked at all of them to try and find a solution. So it really came from their feedback.”

The technology is a first for T-Mobile Park, but the team hopes it expands.

“We look at the walk-off market as a learning lab,” Rogel said. “We want to extend this throughout the building and see it as a great solution for all venues.”

As a reminder, T-Mobile Park is cashless, meaning it only accepts credit, debit, or mobile payment options – like Apple Pay or Google Pay. However, there are several kiosks in the park where visitors can convert cash into prepaid debit cards.

While this is the first in MLB, Climate Pledge Arena was the first to use the technology in the NHL.


https://www.youtube.com/watch?v=n0UiWiMb0J8

https://www.king5.com/article/sports/mlb/mariners/seattle-mariners-t-mobile-park-walk-off-market-amazon-one/281-805a348a-e30d-4185-85f6-4ff38d030841 Fans can skip the line at T-Mobile Park’s new Walk-Off Market

Emma Bowman

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