FCC cracks down on robocalls originating from small carriers

Starting today, small phone operators will be required to implement a special caller ID authentication tool to help identify robocallers, the Federal Communication Commission announced. Known as STIR/SHAKEN, major airlines like AT&T and Verizon have been using the same tool since last year — due to an FCC rule passed in 2020. The agency initially gave small carriers a more generous deadline of June 2023 for STIR/SHAKEN adoption, but decided to accelerate adoption because it found that “a subset of these small voice service providers were triggering an increasing volume of illegal robocalls.”

But as a new report from the Electronic Privacy Information Center (EPIC) finds, simply flagging suspected robocalls is not enough to combat the robocall industry. “The problem is that using the STIR/SHAKEN methodology only requires the originating providers to provide certification of how confident they are that the caller ID displayed in the calls is correct,” the statement said Report. Presumably this means calls can still be routed via gateway carriers from abroad, where FCC rules don’t apply. But as EPIC also mentions, implementing STIR/SHAKEN can help identify spam callers, but there are no real metrics to measure how effective carriers are at stopping calls. “The FCC’s pending regulatory effort would continue to require only that providers have procedures in place to curb illegal robocalls,” the report points out, “without a meaningful and enforceable requirement that those procedures actually be effective.”

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https://www.engadget.com/fcc-small-carrier-stir-shaken-robocaller-caller-id-loophole-005630458.html?src=rss FCC cracks down on robocalls originating from small carriers

Russell Falcon

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