Something is wrong with the Internal Revenue Service, as illustrated by the excitement over the provision of $80 billion in the Inflation Reduction Act. About 57% of the money is spent on “enforcement,” while less than 4% goes on “taxpayer service,” the Congressional Research Service estimates.
The bill turns his priorities upside down. The agency is called Internal Revenue Service, and the service was neglected.
https://www.wsj.com/articles/how-the-irs-should-spend-its-80-billion-windfall-customer-service-mail-call-backlog-tax-code-enforcement-rettig-11661269631 How the IRS Should Spend Its $80 Billion Windfall