According to user reports, the iPhone 15 Pro models may experience overheating issues.
While the long-awaited Apple devices were unveiled just two weeks ago, some customers have been disappointed with the performance so far.
Customers have complained on social media that their devices often shut down due to overheating and, in some cases, are too hot to even hold.
“The natural titanium iPhone 15 Pro gets extremely hot, so much so that it becomes difficult to hold,” said Mohit Verma, engineer and tech content creator wrote on X (formerly Twitter).
“It gets hot after just a two-minute FaceTime call or scrolling through the reels for eight to 10 minutes.
“This is a new problem for me as I have never experienced this with any previous phone.”
In a video, Verma recorded himself checking the temperature of his iPhone 15 Pro, reaching highs of 42 degrees Celsius.
A separate report from Apple Hub claimed that the device overheated after sitting on the home screen for just two minutes.
Verma and others experiencing the same problem worry that the overheating could cause permanent damage to the battery.
He added: “This is bad for battery health… and what happens if something happens to the motherboard due to heat? Will Apple fix this for free?”
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Tech blogger Alex Gear & Tech said the issue prevented him from charging the device.
“Charging stopped again because the iPhone 15 Pro Max was too hot,” he said tweeted.
“This time I’m sitting idle at my desk, charging via USB-C.”
In his own VideoIn a temperature test that Alex conducted, the device reached highs of 102 degrees Fahrenheit, or almost 39 degrees Celsius.
The overheating issue was suspected to be a software issue that occurred with the iOS 17 update.
The Sun has contacted Apple for comment.
While it’s certainly disappointing to spend between £999 and £1,199 on an iPhone 15 Pro or Pro Max that supposedly can’t handle 10 minutes of social media scrolling, there are ways to fix the problem.
Here are six tips to keep your phone cool:
- Enable the auto-brightness feature in Settings
- Turn off Bluetooth
- Close apps that use location services like Safari and Maps
- Turn off AirDrop
- Avoid high-intensity activities such as gaming apps or HD streaming
- In extreme cases, turn off WiFi
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