Passenger reveals why you should never fly with soft luggage – and people are stunned

A PASSENGER revealed why you should never check soft suitcases when flying.

When checking baggage for a flight, there is a certain level of confidence that baggage handlers will handle your belongings with care, but unfortunately that’s not always the case.

Kenyon's luggage could be seen on the back of a cart outside in the rain


Kenyon’s luggage could be seen on the back of a cart outside in the rainCredit: tiktok/@kenyonsalo

On a recent flight, passenger Kenyon Salo (@kenyonsalo) was horrified to see luggage for his flight left uncovered in the pouring rain.

He filmed the rain soaking his belongings and those of his fellow passengers as they were soaked from the downpour.

In the video He jokingly said, “I’m standing here at the airport in Houston, Texas, and I feel sorry for all the people in the Southwest who have their bags in this car without a tarp on top.”

Kenyon then revealed his belongings were soaked by showing people a sodden pillow he kept in his suitcase.

He continued, “Wait, oh, that was my luggage. Thank you Southwest.”

His video was viewed more than 600,000 times and many people were not impressed with what they saw.

One wrote: “Don’t these people take the weather into account?”

Another said: “Silence to all the electronic stuff in the luggage.”

A third added: “Damn. I need another suitcase.”

Others agreed on this point, explaining that they always use hard cases when they fly for such reasons.

One said: “Use a hard case…you knew the risk when you bought a soft case.”

Sun Online Travel has reached out to Southwest Airlines for comment.

Baggage handlers have previously warned passengers about the risks of taking soft suitcases on flights.

in a thread on Reddit One wrote about the risks the weather poses, as well as other issues.

They said, “I work in airline luggage, I recommend hard shells.”

“Bags get wet in the rain, soft-sided bags get soaked.

“Although the hard side pockets are more likely to tear, you can get a new bag from the airline with an unrepairable tear, as opposed to a soft side pocket with a tear. We will try to send it in for repair (insurance policy) and you wait 5-6 weeks for the repair.

“Personally, I would never have a bag with a soft side.”

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Meanwhile, Brits have praised a piece of luggage you may never have to pay for check-in with again.

And baggage handlers have explained which bags are more likely to be damaged.

Baggage handlers have recommended that passengers use hard suitcases


Baggage handlers have recommended that passengers use hard suitcasesCredit: Alamy

Russell Falcon

Russell Falcon is a USTimesPost U.S. News Reporter based in London. His focus is on U.S. politics and the environment. He has covered climate change extensively, as well as healthcare and crime. Russell Falcon joined USTimesPost in 2023 from the Daily Express and previously worked for Chemist and Druggist and the Jewish Chronicle. He is a graduate of Cambridge University. Languages: English. You can get in touch with me by emailing

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