The BBC Ambulance paramedic broke down in tears at the scene after admitting a tragic personal connection to the accident.
The new series follows the employees of the North West Ambulance Service.
Viewers witnessed incredibly emotional scenes as paramedic Phil was called to a road accident on the M6 along with his colleague Ian.
Upon arriving at the site, Phil and Ian were helping a young woman whose vehicle had rolled over.
Later, after dropping the woman off at the hospital, Phil informed Joe how the accident triggered it, as he had experienced it before.
He said: “It was actually my first RTC as my sister-in-law and ex-brother-in-law were involved in a serious RTC just before Christmas,” Phil said. “Unfortunately my ex-brother-in-law passed away.”
Phil then thanked Joe for his help during the ordeal.
He added, “Joe, thank you for looking after me that night because you were there on the nights I was on the day it happened.”
Joe replied, “No, listen,” Joe replied, “that was the least we could do.”
After the call, Ian informed Phil, “It’s always harder when it’s closer to my home,” to which Phil replied, “That’s because it’s the first time I’ve actually thought about it since it happened.” It was difficult for her, but it was also difficult for everyone she cared about. She was always there for me when I wanted to talk.
Meanwhile, it has been reported that UK ambulances who need them will have to wait up to an hour and a half to reach the 999 emergency number in December, figures show.
Some patients also waited more than three hours for 911 calls to be answered, a Labor Party analysis has revealed.
At the height of the winter crisis, it took ambulances an average of 90 minutes to reach people with conditions like heart attacks and strokes.