Tips on how to stop those annoying spam text messages once and for all

PHILADELPHIA (WPVI) – Do you feel like you’re getting more and more random messages from companies instead of calls or emails? you are not wrong

Consumer Reports has some advice on how to stop them and what to look out for to avoid getting them in the first place.

Ruth Lalangui gave Dress Barn her phone number when she placed an online order. Little did she know she would receive spam text messages.

“Every single day. Morning, evening, afternoon. It’s too much,” she said.

Sometimes people choose to write these types of lyrics without even knowing it. What was worse for Lalangui, the messages she received didn’t include a clear way to opt out.

If you’re being spammed with text messages, according to Consumer Reports, there are a few things you can do.

“If the message offers a way to unsubscribe, do so. You can also forward unwanted SMS to 7726. It’s free and helps your carrier take action,” said Octavio Blanco of Consumer Reports.

Your phone or carrier should also give you the option to block the number to prevent them from sending you further messages. And you can file a complaint with the FCC or FTC if you receive messages you never consented to.

“Be careful when entering your phone number online. You may need to uncheck a box to opt out of marketing texts or emails,” Blanco said.

Another tip: when you get text messages, you can’t seem to stop. Check the company’s online privacy policy for a way to opt out.

At this point, Dress Barn’s opt-out policy states that you can opt out of its marketing text messages by replying STOP.

“Unwanted messages can definitely be annoying, but some can be dangerous. Smishing, as it’s called, is a method by which scammers attempt to obtain your personal information via text message.”

Scammers can text you pretending to be from a government agency. You can sound urgent and ask for an immediate response. You can sound friendly and use your name.

“If you receive a suspicious SMS that you haven’t signed up for, don’t respond, even if it says to send ‘SMS STOP’ to unsubscribe. Block the number and then delete the text message.”

As for Lalangui, she doesn’t plan on releasing her number any time soon.

Also, add your name to the Do-Not-Call registration — it also covers unsolicited text messages.

Related information:

The Supreme Court sides with Facebook over unsolicited text messages


TCPA compliance for text messaging and SMS

TCPA Compliance Text Marketing Checklist

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