CUSTOMERS who ordered food delivery from Uber Eats noticed several surcharges on their orders – some of which are easily avoidable.
Uber charges some customers based on the size of the meal, the number of changes to their order, and the stores they deliver from.
Customers can avoid paying more by making some changes to their orders.
Here are some of the surcharges Uber may charge for meal delivery services:
1. CHANGE ADDRESS AFTER ORDERING
Uber Eats customers can change the shipping address after the initial order.
However, there are additional costs for the change.
Uber says the fee will help compensate the driver for lost time adjusting to the new address.
There may also be other fees associated with the change of address.
Uber said the company may need to change tax jurisdictions depending on where the updated address is moved to.
2. SMALL ORDER FEE
Uber may actually charge customers less if they buy more items.
The Company charges a fee for small orders if the subtotal is less than a certain amount.
The additional fee is subject to change based on the customer’s region and current driver availability.
Uber said customers can remove this fee by adding more items to their cart.
3. SERVICE AND DELIVERY COSTS
Uber may charge both a service fee and a delivery fee for an order.
The delivery fee depends on the dealer and the availability of drivers.
The company charges more if customers want to order at a popular time or have their order delivered far from the retailer.
Meanwhile, the service fees cover the costs incurred by Uber.
The company charges a $0.10 service fee for app and website maintenance.
Depending on the driver’s workload, service fees may also increase.
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