Want to Become a Social Media Moderator? What to Know First

Working from home has always had its appeal, but jobs that allow you to do so tend to be hard to find. So when you find something important, it’s important not to lose interest and still try to do due diligence before committing to it.

Let’s explore the position of a social media moderator, what it entails: the good, the bad, and the ugly.

Here’s what you need to consider before applying to be a moderator.

Being a social media moderator seems to be the best thing since you can do work from home in your pajamas and get paid for it. But what exactly do you get paid for? And what kind of moderation do you expect to do?

In general, you can be hired to moderate a social network for an online platform, or you can manage the community. Taking the first step means that it is your responsibility to moderate any content uploaded to the social media platform, ensure the rules and guidelines are followed, and that it is all safe to view. Think of platforms like Instagram and Facebook, which benefit greatly from having moderators. That’s why many creators add moderators to social media live streams.

With community management, you deal with the online community itself. You moderate the overall activity that occurs in that page or group on the social media platform. For example, what Reddit moderators do in their various allowances is different from what Reddit salaried employees do.


It may not seem like a huge difference between the two, but it is. So what exactly does being a social media operator entail?

As stated, social media moderation means that you review and manage user-generated content and user activity on online social platforms. That means you should know the guidelines that users must follow, and know that you have the power to enact said rules, moderate content, and intervene when users violate them. In essence, you act as a filter.

Since different platforms tend to have different rules, restrictions, and policies, to make sure everyone follows them you have to make sure you at least understand them to the point where you can tell who isn’t. defend them.

That could mean preventing certain phrases or words from being posted, or about images being uploaded, that they are appropriate for the platform in question. Comments, reviews, everything is through your eyes, moderator.

Don’t be under the illusion that it’s an easy job.

Benefits of being a paid moderator

The biggest pull that the job has is that you can do it remotely. Finding a quality remote job can be difficult, so many see this as a huge benefit. Of course, not every position can offer that, but in general, many executive positions allow you to work from home.

Along with the option to work from home, many job offers also allow you to have flexible working hours. Again, that doesn’t apply to everyone, but enough that people tend to expect it.

Another big draw for many are the extra perks that come with the job. Since this tends to be a demanding and stressful job, employers want to provide plenty of activity and support to combat it. So you can get access to wellness seminars, mental health support, physical perks like fitness classes, etc.

Since there aren’t many jobs that offer those kinds of extra perks, you should consider them.

Before starting moderation, you must have a realistic idea of ​​what the job entails.

As a moderator, you will see everything and you need to be mentally prepared for it. Depending on the location, you may see disturbing and disturbing things, images you want to forget, and words you don’t want to read. But these will be part of your job.

As the person who sifts through the content shared on a given platform and considers it appropriate or not, you are the one to see it all. So, before logging in as a moderator, you must know that you have the ability to see and read things that will affect your mental state. You may encounter violent, exploitative, and illegal content on a daily basis.

Although algorithms can automatically filter out some content and software tries to protect moderators by partially obscuring the media, human judgment is required for a substantial amount of content. tell.

There’s no sugar coating for the bad stuff you can see and risk obsessing over, and shouldn’t have. You should know what you are getting with this job. Exposure to disturbing content should be part of your daily workload. It’s a harsh reality, and you have to face it before you commit to it.

Following lawsuits against companies over the effects the job has on moderators, listings for moderator positions have become better in terms of openness and transparency about what the job entails. . Many companies prefer to be honest about the disturbing content their moderators may face rather than blind them and risk lawsuits.

For example, various TikTok moderators (for example) have opened lawsuits against the social media giant for the traumas they experienced while moderating the platform. Facebook and YouTube have faced similar lawsuits, and in 2020, it was reported that Facebook would pay $52 million to settle with moderators who claimed they developed PTSD at work.

Moderation is a serious business that you have to take on. So if you’re considering applying to fill a position, you need to know it.

There are other digital remote jobs out there

Moderation is a business that has its perks, but you also need to be aware of its downsides. So don’t close your eyes to all the negativity that comes with the position.

If you don’t believe you can handle the stress and high morale that the moderation role entails, know that there are other jobs out there. You can totally find digital job placements that can be done remotely.

Expand your job search and you’re bound to find a job that suits you better than the role of a social media moderator. And if you decide to become a moderator, enter the job with as much information as you can about what you’ll be up against.

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https://www.makeuseof.com/what-to-know-social-media-moderator-jobs/ Want to Become a Social Media Moderator? What to Know First

Sarah Ridley

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